Hi, I’m Becky! As a Customer Experience (CX) Transformation Strategist, my career and much of my free time revolves around creating, consuming, documenting and enjoying fantastic customer experiences! I am a technology enthusiast & evangelist with an enduring love for digital transformation and business strategy. I am a Minnesota native and live in south Minneapolis with my husband where we enjoy the lakes, hiking and breweries! I serve as a Systems Engineer at a leading IT Services company where I, of course, focus on Customer Experience. I hold an MBA from the University of St. Thomas and a BSc. in Business Marketing from North Dakota State University (go Bison!). While earning both degrees I had a strong focus on marketing technology, technology management and software development. Follow me on twitter at @BeckyRoemen.